Privacy Policy – eComDesh
Effective Date: 12/08/2025
At eComDesh (https://ecomdesh.com), we are committed to protecting your privacy. As a full-service eCommerce support provider offering fulfillment services, creative services, advertising account management, and other related services, we collect and process information to provide and improve our services while ensuring your data is safe.
Who We Are
Our website address is: https://ecomdesh.com.
eComDesh is a fulfillment and eCommerce support service provider based in Bangladesh, offering solutions such as inventory management, packaging, call approvals, order management software, digital marketing, ad account support, creative design, and related services for online sellers.
What Personal Data We Collect and Why
Clients & Service Users
When you sign up for our services or contact us:
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Name, business name, phone number, email address, shipping address, payment information, social media accounts, ad account IDs.
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Business data such as order information, inventory data, and customer data you submit to our platform for fulfillment or ad services.
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We collect this data to operate your fulfillment services, manage your orders, provide ad management services, offer support, and communicate with you.
Website Visitors
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When visitors leave comments or submit forms, we collect the data shown in the form, the visitor’s IP address, and browser user agent string to help with spam detection.
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An anonymized hash of your email may be sent to the Gravatar service (see Gravatar Privacy Policy).
Uploaded Media
If you upload images to the website (e.g. for profile or service purposes), you should avoid uploading images with embedded location data (EXIF GPS) included.
Cookies
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If you leave a comment or fill out a form, you may opt-in to saving your name, email, and website in cookies for convenience.
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If you log in (for client portal or admin), we may set cookies for authentication and session management.
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Cookies help us improve security, personalize your experience, and enhance service functionality.
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Cookies may last for up to one year unless manually cleared.
Embedded Content from Other Websites
Articles, blogs, or service pages may include embedded content (e.g., videos, images, widgets, etc.). These third-party sites may collect your data as per their own privacy policies.
Who We Share Your Data With
We only share data as necessary to operate our services:
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Fulfillment Partners: For storage, inventory management, packaging, delivery, and logistics.
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Advertising Partners: When managing your ad accounts, creative materials, or campaigns.
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Payment Processors: For billing and transaction processing.
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Third-party Software Providers: For customer management, CRM, analytics, and support tools.
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Legal Authorities: If required by law, for legal compliance or protection of rights.
We do not sell or trade your personal data.
Data Retention
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Client business data (orders, inventory, ad campaigns, account details) is retained as long as you are a customer, or longer if necessary for legal, administrative, or tax purposes.
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Website comments and metadata may be retained indefinitely.
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If you register on our website, your personal data will be stored in your user profile until deletion.
Your Rights Over Your Data
You may request:
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Access to your data.
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Correction or update of your data.
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Export of your stored data.
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Deletion of your data (unless required for legal, administrative, or security obligations).
For any requests, please contact us at [insert your support email here].
Data Security
We take appropriate security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. This includes secure servers, encryption, and controlled access.
Where Your Data Is Sent
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Visitor comments may be checked through automated spam detection.
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Client data may be shared with our trusted third-party partners as outlined above to deliver services effectively.
Changes to This Privacy Policy
We may update this privacy policy periodically. Updates will be posted on this page with the new effective date.
Contact Information
If you have any questions or concerns about this Privacy Policy or your data, please contact:
eComDesh
Email: support@ecomdesh.com
Website: https://ecomdesh.com